There will be a mobile outage due to a planned Telstra upgrade for Mount Beenak commencing Tuesday 10 December 2024.
Telstra will be upgrading its mobile base station that services Mount Beenak to bring a better user experience to the community.
The upgrades will improve the mobile site’s capacity, meaning faster downloads, smoother streaming and less congestion.
Mobile services in the area will be temporarily affected while the upgrade works are underway.
Telstra mobile customers in the area or who pass through the area will receive texts advising of the upcoming work.
Landline services, NBN internet services, and mobile coverage from other providers will not be impacted.
The site will need to be switched off during the following periods:
Tuesday 10 to Friday 13 December full site outage (fourdays)
Saturday 14 to Sunday 15 December intermittent disruptions
Tips for improving connectivity while works are underway.
Telstra customers can continue to make calls and send texts during disruption to mobile services by switching on Wi-Fi Calling. This is a free setting on most popular mobile phones and allows your mobile to make and receive mobile calls while connected to Wi-Fi.
