New harm minimisation rules have been directed at online wagering and betting service providers by the Victorian Government.
The measures in the new Ministerial direction include service providers to deliver monthly account activity statements to customers and for staff to undertake responsible service of wagering training.
Minister for Gaming and Liquor Regulation Melissa Horne said the direction was another important step towards minimising gambling harm across Victoria.
“Online betting companies will be held to account if they don’t follow the directions,” she said.
“These new measures mean more Victorians are in control of their gambling habits and wagering and betting gaming providers are given stronger responsibilities to keep their consumers safe.”
Customers will also have a greater ability to refuse to receive direct marketing materials.
The measures will be enforced by the Victoria Gambling and Casino Control Commission.
More information can be found at responsiblewagering.com.au/advocacy/national-consumer-protection-framework.
